CPI Directions, Inc. Consultant Supports to the Healthcare Industry - Quality Management HIPAA Medicaid Medicare OSHA JCAHO NCQA

More than a Quarter Century of Experience in Delivering Consultant Services, Resources & Work-products:

Privacy & Security, Quality Management, Performance Improvement, Regulatory Affairs & Compliance,
Accreditation & Licensure Preparation, Statistical Analysis & Research, and Information Technology
for the full continuum of Health Care Entities and their Business Associates

CPI Directions, Inc.
Consulting & Professional Services Department
10 West 15th Street, Suite 1922, New York, NY 10011
(212) 675-6367
Professional Services

For additional information about our important role in
Protecting Clients & Their Information™
and preparing the health industry to meet and greet the HIPAA rules,
please access our electronic brochure

For more than 30 years the staff at CPI Directions, Inc. has successfully assisted the nation's health industry establish and meet quality management, performance improvement, technology, and regulatory priorities in a cost effective manner. We have first-hand experience with the full continuum of health care programs, providers, payers & insurers, and communications technologies:

Academic Medical Centers (AMC), Hospitals, Inpatient Care, Infirmaries	Psychiatric & Diagnostic Centers; Mental Health & Behavioral Health Programs
Emergency Care Centers (ECC, ECU, ER, CPEP), Mobile Crisis Units (MCU)	Ambulances, Emergency Medical Technicians (EMT)
Ambulatory Care, Outpatient Treatment Programs, Day Hospitals	Pharmacy Services (Rx), Pharmacists, Chemists
Physician Groups, Doctors, Physicians, Osteopaths (MD, DO)	Dentists & Dental Groups, Dental Surgeons, Orthodontists
Nurse Practitioners (NP), Registered Nurses (RN), Physician Assistants (PA)	Psychiatrists, Psychologists, Social Workers (CSW, LCSW), Psychotherapists
Podiatrists, Chiropractors, Physical Therapists, Activity Therapists	Acupuncturists, Licensed Independent Practitioners (LIP) & Therapists
Registered Dietitians (RD), Nutrition Professionals (NP)	Employee Assistance Programs (EAP)
Intermediate Care Facilities (ICF), Long Term Care (LTC) Facilities	Adult, Child, Adolescent Day Programs, Continuing Treatment Programs (CDT)
Mental Retardation Developmental Disability Residences (MRDD) Programs	Intensive Psychiatric Rehabilitation Treatment Programs (IPRT)
Residential Treatment Facilities (RTF) , Residential Treatment Centers (RTC)	Clinics & Counseling Programs, Preventive Services
Group Homes, Therapeutic Foster Care, Supportive Apartments	HIV / AIDS Programs, Day Hospital Services
Nursing Homes (NH), Skilled Nursing Facilities (SNF), Hospice Services	Alcohol / Substance Abuse, Chemical Dependency, Addiction, MICA Programs
Home Health Care, Senior Care, Geriatric & Continuous Care Services	Case Management, Disease Management, COBRA Programs
Domestic Violence (DV) Shelters, Transitional Services	Rehabilitation Programs, Vocational Programs, Wrap Around Services
Research Foundations, Institutional Review Boards (IRB)	Forensic Services, Prison Programs, Halfway Houses
Health Plans, Third Party Administrators (TPA), Insurance Companies	Clearinghouses, Billing, Revenue Enhancement Services
Health Maintenance Organizations (HMO), Practice Management	Attorneys, Law Groups, Accountants, other Business Associates
Software, Hardware, Communications, Internet, Secure Email Vendors	Consumer Groups, Consumer Advisory Councils

CPI Directions, Inc. delivers a complete spectrum of consultant supports, services, and resources including, but not limited to:

Application & Proposal Writing: RFA, RFP, Grants, Funding Streams	Peer Review Services
Clinical Charting & Billing Compliance: Reviews, Data Aggregation, Reporting	Project Management: Workflow Analysis, Risk Assessment, Remediation
Consumer/Patient Advocacy & Education	Quality & Risk Management (QM, RM), Performance Improvement (PI)
Electronic Medical/Health Records (EMR, EHR), Physician Ordering Systems (POS)	QM Software & Applications: Development and Support
Environmental Surveillance: Fire Safety, Infection Control, Quality of Life	Regulatory Audit, Licensing, Certification, Accreditor Survey Preparation
Forms Development: Clinical & Administrative Information Collection/Processing	Research Design & Implementation
Health Information Technology (HIT) Implementation, Security Safeguards	Root Cause Analyses (RCA) and Failure Mode and Effect Analyses (FMEA)
HIPAA Services and Work-Products; Claredi Trained Consultants	Secure Email & Communications, and Related Devices (PDA, Tablet PC, wireless)
Incident Management: Investigations, Data Aggregation, Reporting, Analyses	Staff Development & Training, Workforce & Board Education, MSO Presentations
Library Services, Email Advisories, Web Postings, Regulatory Compliance Q&A	Statistical Services, De-Identification of Health Information (IIHI)
Mock Surveys/Audits: Medicaid, Medicare, FDA, OSHA, JCAHO, NCQA, COA, URAC	Templates & Check Lists: Policies, Procedures, Forms, Assessments, Reports
Outcomes, Benchmarks, Evidence Based Indicators and Best Practices	Treatment & Service Plan Goals & Objectives Development & Education
Patient Perception (Satisfaction) Analysis and Improvement	Ushering of Regulatory Auditors and Accreditation Surveyors
Patient-Safety Technology: CPR, EMR, CPOE, CDSS, BCMM, PIS, PDA	Utilization Review (UR): Admission, Continued Stay, Alternate Care Determination
Protocols & Guidelines: Prevention, Diagnosis, Treatment, Disease Management	Website Development, Support, and Hosting

CPI Directions, Inc. delivers reasonable and cost-effective HIPAA solutions for managing protected health information (PHI):

Electronic Library, Onsite and Remote Q&A Service, Web-based Advisories, Alerts, and Updates

Entity Assessments & Determinations of "Covered Entity" Status, "Business Associate" Status, "Non-Covered" Status

Workflow, Gap & Risk Analyses for Privacy, Security, Transactions, and Unique Identifier Rules

Templates, Checklists, "Roadmap" Documents: Policy & Procedures, HIPAA-Documents

Remediation Reports for Transactions, Privacy, Security, and Unique Identifier Rules

Practice-specific HIPAA policies and procedures

Notices of Privacy Practice (NPP) & Acknowledgments, Authorizations, Business Associate Contracts (BAC), Trading Partner Agreements (TPA), Data Use Agreements

Privacy Official Services: Administration of HIPAA-Mandated Processes for Patient Rights & Controls

Security Official Services: Gap Analysis & Risk Assessment; Administration, Tracking, and Auditing of e-Systems that Create, Store, Access, Edit, Transmit PHI

Security & Privacy Awareness Orientation and Training; Seminars and Workshops for all Levels of Workforce

20-page "HIPAA Privacy Pamphlet", Summarizing the Rules for Workforce Members, Patients, and Their Loved-ones

Hip HIPAA Hippo™ Posters & Workplace Reminders

Research and Statistical Services, including De-Identification of PHI and Development of Limited Data Sets (LDS)

Electronic Databases and Applications for Tracking and Reporting Access, Use, and Disclosure of PHI

Development and Implementation of Health Information Technology (HIT), Secure Email, and Related Systems